Privacy Policy

Privacy Policy for https://private-blood-test.vibereports.co.uk

Introduction

Welcome to Private Blood Test! We are dedicated to delivering exceptional services while prioritizing your privacy and data protection. This comprehensive Privacy Policy outlines our practices regarding the handling of personal information, ensuring transparency and compliance with global privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://private-blood-test.vibereports.co.uk.
  2. Any mobile applications or software services we offer.
  3. Interactions via email, phone, SMS, or other communication channels initiated by us.
  4. Data collected through our websites and digital platforms.

Please note that this policy does not extend to third-party sites or services linked from our platform, as they have their own privacy statements and practices.

Processing Activities

When you engage with us in any of the following ways:

  1. Using our applications and services as an authorized user, we process your account information and activity data.
  2. Visiting our websites, your browser interacts with our servers, potentially leaving behind IP addresses and other technical details.
  3. Subscribing to our newsletters or promotional emails, we collect your contact information for communication purposes.
  4. Making a purchase, we gather payment and transaction details to facilitate your order.
  5. Providing feedback or reviews, we use this input to enhance our services.
  6. Using social media platforms to connect with us, we may access your public profile information.
  7. Interacting with our customer support, we record communications for training and service improvement.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: This includes usernames, passwords (hashed and salted), and user IDs.
  2. Payment Information: Credit card details, billing addresses, and payment transaction history.
  3. Financial Information: Bank account numbers, investment portfolios (if shared), and financial records related to transactions.
  4. Purchase Information: Product/service purchases, order history, and preferences.
  5. Mobile Device Identifiers: Unique device IDs, OS type, and mobile carrier information for analytics.
  6. Location Data: GPS coordinates or IP addresses to understand user geography (with consent).
  7. Feedback and Reviews: Content from surveys, comments, and product reviews.
  8. Social Media Information: User profiles, public posts, and any data shared with our social media integrations.
  9. Product Information: Details about products viewed, searched for, or purchased on our site.

We collect this data through various means: user input forms, account settings, browser interactions, analytics tools, and third-party partners.

Cookies

We use cookies to enhance your experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login and navigation.
  2. Preference Cookies: Remembering user preferences for a personalized experience.
  3. Analytics Cookies: Tracking website usage for performance metrics and insights.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  1. Financial records and transaction histories are kept for tax and accounting purposes.
  2. Order and account information may be stored for customer service and fraud prevention.
  3. Analytics data is anonymized after a certain period to protect user privacy.

Once the retention period expires, or when data is no longer needed for the purpose collected, we delete or anonymize it securely.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Employing encryption for data at rest and in transit.
  2. Utilizing secure third-party processing partners who adhere to strict privacy standards.
  3. Regularly auditing our systems and updating security protocols to mitigate risks.
  4. Training our employees on data protection best practices.

Children’s Privacy

We do not knowingly collect or target personal data from children under 18 years of age. Our services are designed for a mature audience, and we comply with applicable child privacy laws.

Your Rights

Depending on your jurisdiction:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: Correct any inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data under certain conditions.
  5. Portability: Receive your personal data in a structured format and transfer it to another controller.
  6. Objection: Object to or reject specific uses of your data.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on our website with a revised effective date.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback:

Email: [email protected]

Mailing Address: [Provide the physical address if applicable]